Skip to content
*Free Ground Shipping on Orders Over $50 (View Details)

Return Policy - Adjusted

 

Bathify Return Policy

At Bathify, your satisfaction is our top priority! We understand that sometimes things don’t go as planned, so we’ve designed our return process to be as smooth and straightforward as possible. Please review the details below to make your return experience seamless.

General Return Guidelines

  • You can return items within 30 days of delivery*.
  • To qualify for a return, items must be:
    • Unused, uninstalled, and in like-new condition.
    • Free from scratches, dents, or defects.
    • In their original packaging with all parts, manuals, and accessories included.

*Restocking fees may apply to certain items. Please refer to the Restocking Fees by Brand section for details.

Returning an Item

How It Works:

  1. Log in to your account on account.bathify.ca to begin the return process or create an account if you don't have one.
  2. Select the order(s) you wish to return, and submit your return request.
  3. Follow the return instructions provided to return your item.

Items must be shipped within 30 days of delivery to qualify for a return.

Find My Order

Restocking Fees by Brand

Cutler

Restocking Fee: 25%

Delta

Restocking Fee: 25%

Kraus

Restocking Fee: 25%

Riobel

Restocking Fee: 25%